Vehicle Platform: Nexon-EV ,Nexon-MCE ECU Name: Telematics Control Unit (TCU) DTC Troubleshooting Data Version: 1.4 Date: 16-09-2020 Author: TCM COC Page: 62 of 121 Copyright © TATA MOTORS Ltd. This document must not be used in any way, such as copying and redistributing to third parties, without the consent of author. B2802 - 96:- SIM card error - component internal failure Overview: ISO Code B2802 – 96 SIM card error - component internal failure Customer Symptom Telematics ECU features will not be working Fault Effects (On Vehicle) Remote , Vehicle security, Alerts and other telematics features will not be working Fault Detection Condition Relevant functional DTCs present in TCU .DTC is set in case of SIM card error with TCU. Normal Operating Condition TCU having proper SIM card in normal condition. Probable Trouble Area Faulty SIM card SIM dislocated in slot Internal Component failure Defective SIM card GPS synchronization fails with TCU Healing Condition 1. Verify DTC ageing-Clear in case of ageing 2. Verify any other communication related DTCs present 3. Verify TCU DTCs and check for any related DTCs 4. Follow TCU trouble shooting guideline to clear the relevant functional DTCs 5. Replace Defective SIM Card and insert new
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